Terms & Conditions
1. Introduction
Welcome to Oceansoul Watersports. These Terms & Conditions govern your use of our website (www.oceansoulwatersports.com) and services, including our WooCommerce store. By accessing or using our website, you agree to these terms.
2. Use of Website
- You must be at least 18 years old or have parental consent to use our services.
- You agree not to use our website for any unlawful or unauthorized purpose.
- We reserve the right to modify or discontinue any part of our website or services without notice.
3. Product Orders & Payments
- All orders placed through our WooCommerce store are subject to availability and acceptance.
- Prices are listed in AED and may be subject to taxes and shipping fees.
- We reserve the right to cancel orders due to errors, fraud suspicion, or policy violations.
4. Shipping, Returns & Cancellations
We do not sell or rent your personal data. However, we may share it with third parties in the following cases:
- We aim to process and ship orders within 4-8 days depending upon the shipment. Delays may occur due to unforeseen circumstances.
- Customers are responsible for providing accurate shipping information.
For Services
- Cancellations are subject to our approval. If cancellation is approved, you will be entitled to a full refund of any fees paid, less an administration fee to cover processing costs.
- No refunds will be issued for cancellations received after the specified notice period, except in exceptional circumstances such as medical emergencies or unforeseen personal circumstances, as determined by ROOH Al MOHEET WATERSPORTS L.L.C in its sole discretion.
For Products
- Refund is not applicable for products.
5. Limitation of Liability
Oceansoul Watersports is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. We do not guarantee uninterrupted or error-free service.
6. Intellectual Property
All content on this website, including text, images, and logos, is owned by Oceansoul Watersports and protected by copyright laws.
7. User Accounts
If you create an account, you are responsible for maintaining its security and confidentiality. We reserve the right to suspend or terminate accounts that violate our terms.
8. Changes to Terms
We may update these Terms & Conditions from time to time. Continued use of our website constitutes acceptance of the revised terms.
9. Contact Us
Privacy Policy
1. Information We Collect
We collect personal information provided voluntarily by users, such as name, email address, phone number, and payment details, when they register for courses or interact with our website and services.
2. How We Use Your Information
We use the personal information collected to process course enrollments, communicate with users, provide course materials and support, improve our services, and comply with legal requirements.
3. Information Sharing
We may share personal information with third-party service providers and partners who assist us in delivering our courses and services, processing payments, and fulfilling other business functions. We do not sell or rent personal information to third parties.
4. Data Security
We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookie Policy
We use cookies and similar tracking technologies to enhance user experience, analyze website usage, and provide personalized content and advertisements. By using our website, you consent to the use of cookies in accordance with this policy. You can manage cookie preferences through your web browser settings.
6. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage users to review this policy periodically for any updates.